Terms of service


1. Scope

These General Terms and Conditions apply to all orders placed through our online shop by consumers and entrepreneurs. A consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their self-employed professional activity. An entrepreneur is a natural or legal person or a legal partnership that acts in the course of its commercial or self-employed professional activity when concluding a legal transaction. Concerning entrepreneurs: If the entrepreneur uses conflicting or supplementary general terms and conditions, their validity is hereby contradicted; they only become part of the contract if we have expressly agreed to them.

2. Contracting Parties, Conclusion of Contract, Correction Options

The purchase contract is concluded with accuZentrale Fürth GmbH. By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided for this purpose in the ordering process. The contract is concluded by clicking on the order button to accept the offer for the goods in the shopping cart. Immediately after sending the order, you will receive a confirmation by email.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: German. We store the contract text and send you the order data and our terms and conditions in text form. You can view the contract text in our customer login.

4. Delivery Conditions

We deliver free of charge. You generally have the option of picking up the goods from accuZentrale Fürth GmbH, Benno-Strauß-Str. 6, 90763 Fürth, Germany during the business hours specified below: Monday-Friday 8 am - 6 pm / Saturday 10 am - 1 pm.

5. Payment

In our shop, the following payment methods are generally available:

  • Advance payment: We will provide you with our bank details in a separate email and deliver the goods after payment has been received.
  • PayPal: To pay the invoice amount via the PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal") payment service, you must be registered with PayPal, authenticate yourself with your access data, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. Further information is provided during the ordering process.
  • Cash payment upon collection: You pay the invoice amount in cash when collecting the goods.

6. Right of Withdrawal

Consumers have the statutory right of withdrawal, as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.

7. Retention of Title

The goods remain our property until full payment is made. For entrepreneurs: We reserve the right of ownership of the goods until all claims from an ongoing business relationship have been fully settled. You may resell the reserved goods in the ordinary course of business; you assign all claims arising from this resale - regardless of a connection or mixing of the reserved goods with a new item - in advance to us in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect the claims ourselves if you do not meet your payment obligations. We will release the securities owed to us upon your request, to the extent that the realizable value of the securities exceeds the value of the open claims by more than 10%.

8. Transport Damages

For consumers: If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, especially your warranty rights. However, you help us to assert our own claims against the carrier or transport insurance company. For entrepreneurs: The risk of accidental loss and accidental deterioration passes to you as soon as we have delivered the item to the carrier, freight forwarder, or other person or institution designated to carry out the shipment.

9. Warranty and Guarantees

9.1 Warranty Rights

Unless expressly agreed otherwise below, the statutory warranty rights apply. The following restrictions and shortening of the period do not apply to claims due to damages caused by us, our legal representatives, or vicarious agents

  • in case of injury to life, body, or health
  • in case of intentional or grossly negligent breach of duty and deceit
  • in case of violation of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations)
  • within the framework of a guarantee promise, if agreed, or
  • to the extent that the scope of the Product Liability Act is opened.

Restrictions for Entrepreneurs

With regard to entrepreneurs, only our own information and the product descriptions of the manufacturer, which have been included in the contract, apply as an agreement on the quality of the goods; we assume no liability for public statements by the manufacturer or other advertising statements. For entrepreneurs, the warranty period for newly manufactured items is one year from the transfer of risk. The statutory limitation periods for the recourse claim under § 445a BGB remain unaffected. Provisions for merchants: The statutory obligations to examine and give notice of defects under § 377 HGB apply. If you fail to make the notification regulated there, the goods are considered approved, unless it is a matter of a defect that was not recognizable during the examination. This does not apply if we have fraudulently concealed a defect.

9.2 Guarantees and Customer Service

Information on any additional guarantees and their precise conditions can be found with the product and on special information pages in the online shop.

10. Liability

For claims due to damages caused by us, our legal representatives, or vicarious agents, we are always liable without limitation

  • in case of injury to life, body, or health
  • in case of intentional or grossly negligent breach of duty,
  • in the case of a guarantee promise, if agreed, or
  • to the extent that the scope of the Product Liability Act is opened.

In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on whose compliance the contractual partner can regularly rely (cardinal obligations) by slight negligence on our part, our legal representatives, or vicarious agents, liability is limited in amount to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR), which you can find here. We are neither obligated nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

12. Final Provisions

If you are an entrepreneur, German law applies, excluding the UN Sales Convention. If you are a merchant within the meaning of the German Commercial Code, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our place of business.


Terms and conditions created with the Trusted Shops legal text generator in cooperation with FÖHLISCH Rechtsanwälte.